Ski Equipment

The difference between premium & standard equipment?

PREMIUM: 

Wide selection of new season gear. Change equipment to suit conditions. Swap from ski/board. Overnight storage. Premium is a more specific ski/board, which is designed to cater to all ability levels, whether you’re a first timer or seasoned expert. The range features the latest equipment from the best brands. The equipment can also be swapped to suit the snow conditions or the type of riding you wish to do ie. groomers, powder, park or all mountain.                    

STANDARD: Great for first timers or those sticking to groomers. Swap from ski/board.          

Standard is a ski/board designed for first timers, intermediate, and the budget conscious. Standard equipment can be swapped between disciplines, helping those who can’t decide if they would like to learn skiing or snowboarding by giving them access to both!    

Note: Children aged 13 years and under are considered “children” or “kids” for the purpose of renting equipment.     

Note: 

- Pre-booking rental customers can collect their equipment between 1-3pm the day before the rental period starts. 

- Equipment can be picked up after 3pm the night before the rental period starts and can be kept until 10am the 

   day after the rental period finishes. 

- Rates include FREE insurance on all products (excess is 14 day rate of specific equipment). Kids rates apply to

   13 years and younger.

Cancellation Policy:

- Cancellations of paid reservations made more than 48 hours prior to the rental start date will receive a full refund.  

- Cancellations/reductions of paid reservations within 48 hours will not be refunded. The guests may receive store credit of equal value to the cancelled portion of the booking. Store credit will be valid for the current season

- In the case where the additional items were used and exceed the paid amount of the original booking, the payment for the additional items can be made in-store.  

- In the case of extreme weather, mountain closures, injury or illness, flight cancellations or full-day flight delays; please reach out to us to discuss.

Terms and condition:

- Pick-up and return: You can pick up your rental equipment the afternoon / evening after 3pm the day before your rental period starts. You can hold onto the equipment up until 10am the day after your rental period expires. 

- Gear must be returned to a the same Store or official return point. 

- If you are unable to return your equipment on time, overdue fees may apply. 

- Swapping from skis to snowboards and vice versa is FREE when renting a Premium package, however we cannot hold the gear you are swapping from so keep in mind it might not be available when you wish to swap back. 

- Standard gear is perfect for beginners but can limit progression due to the shape of the ski or board. We recommend using Premium gear so our expert staff can pick the perfect ski or board to help you improve. 

- Helmets, wrist guards, après boots, jackets and pants are all additional items and need to be booked separately. 

- Due to hygiene reasons we don’t rent goggles and gloves. However we have a great range of low cost gloves and goggles in our retail range.